Hotel Features & Services

For an authentic guest-centered service. At the Alte Zigarrenmanufaktur it is all about the wellbeing of our guests. We believe in an exceptional quality of living experiences by offering you a personalized and dedicated service combined with a design-focused architectural vision. No matter your discerning needs, we have chosen to set a service statement that will be recognized as a perfectly interpreted understanding of luxury hospitality.

Private panoramic sauna

Enjoy the complete privacy of a unique relaxation concept. A light-flooded panorama oasis awaits you high up above the hectic pace of everyday life. Small but nice, with a minimal elastic design, reduced to the essential: your well-being.

Residential Services

Hospitality in the privacy of home:

  • 24-hour security
  • Weekly housekeeping service
  • Courier and mail services
  • Wake-up calls
  • Exterior window cleaning
  • Secured residential lobby
  • Residential moving coordination
  • Private Gym access
  • High-speed internet in common areas
  • Parking space
  • Personal mailbox

À la carte Services

Additional services offered exclusively to residents:

  • Customized housekeeping services
  • Laundry Service
  • Personal shopping and organizatio
  • Grocery stocking
  • 24-hour concierge service
  • Health and wellness coordination (medical, nutrition, etc.)
  • Personal Trainer services
  • Transportation assistance including limousine, car and chauffeur services
  • Newspaper and magazine delivery to door
  • On-call emergency medical care
  • Private Panorama Sauna access


Choose from a huge range of amenities your personal favorites and create your own Private Residences according to your needs and on availability. The basic booking includes a Deluxe Room with 30sqm, a queen bed, a Nespresso coffee machine and a bathroom with rainshower or bathtub.